Grove Medical Practice

01480 462206

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, regardless to which site the complaint is about, please contact the Practice Manager at Grove Medical Practice (on the Cromwell Place site) by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible. If the service you received has pleased you we would obviously be happy to hear from you.

Practice Manager
Grove Medical Practice
St Ives
Cambridgeshire
PE27 5JD
Telephone: 01480 462206
Email: capccg.grove.medical@nhs.net

Our leaflet ‘Procedure for Comments and Complaints’ is available below or from the reception desk.

Please note: Our current leaflet is under review and the link below will be updated once the new version is approved

GMPComplaints Leaflet