The practice strives to provide a full range of medical services to all patients. For those patients who have an urgent medical need to be seen, same day appointments are always available.
Until the building work is completed we will work from the two existing premises at Cromwell Place and The Old Exchange in East Street.
Patients should continue to visit their “usual” surgery and use the same contact number:
Cromwell Place Site: Appointments 01480 462754 Enquiries/secretaries: 01480 462206
Old Exchange Site: 01480 497477
There may be a time when you are too unwell to attend the surgery. If you feel that you need a visit from your Doctor, please telephone your usual surgery site before 10.30am and if possible give an indication of the nature of your problem. This helps the doctor plan their visits more effectively. Requests made after 10.30am will be passed to the duty doctor for assessment.
For patients with chronic conditions e.g coronary heart disease, asthma or diabetes there are a variety of clinics run by the nursing team. Regular monitoring will improve the management of your condition and will allow for review of your medication.
There may be occasions when, for specific health problems you would prefer to consult with a doctor of the same gender as yours. We understand this and are happy to arrange it for you.
The way people access their GP practice has changed to ensure patients get the best possible care safely and quickly. This new animation explains how people can access their GP practice, including how to get in contact, the different ways care may be delivered, and how face-to-face appointments have changed. Click here to view an NHS animation explaining: How to access your GP