If you are on regular medication, your Doctor may arrange for you to obtain monthly ‘repeats’ between surgery reviews by using the computer generated copy of your repeat medicines.
Please let us have this at least five working days (not including Saturdays, Sundays or Bank Holidays) before you need your medication. Please allow extra time if doing this around a bank or public holiday
You can order repeat medications by using:
The NHS App
To help manage workloads and ensure that your prescription request is processed as quickly as possible, we would like you to order via the NHS App. The NHS App is quick and simple to use and interfaces directly with our clinical system. This means that your latest medications are always shown and prevents additional manual processing within the practice.
You can download the NHS app by clicking on this link – https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/
To sign up to order online complete this form and return it to the surgery with photographic ID: On-line access consent form
Tick the items you require on the repeat medicines list provided with your last issue of repeat medicines. This can then be posted to us, dropped into the letterbox or handed in at reception when we are open
If you do not have access to a smartphone or tablet, please contact the practice to request access to SystmOne Online so that you can order your prescriptions via this method. Alternatively, you can continue to hand deliver your completed repeat prescription slip to the practice.
The practice provides a dispensing service to all patients outside St Ives excepting those who live within 1 mile of the pharmacy in Fenstanton.
Repeat prescriptions should be ordered as detailed above and collected from reception when they are ready – remember to allow at least five full working days between ordering and collection.
Information about your repeat prescription request
Please remember to order your repeat prescription at least five working days in advance (this excludes weekends and bank holidays).
If we dispense your medication, your medication will be ready on:-
|Requested on||Your prescription will be ready on|
|Monday||The following Monday|
|Tuesday||The following Tuesday|
|Wednesday||The following Wednesday|
|Thursday||The following Thursday|
|Friday||The following Friday|
or Bank Holiday*
*We are unable to process any requests submitted on a Saturday, Sunday or bank holiday until the following Monday (or next working day).
From 1 June 2023, we are only able to accept payment by card (credit or debit).