Please explore the following information below to help you get the most benefit from the services we offer.
About us
The Grove Family – Three generations of Doctors who served the community of St Ives for 85 years. The merger of Cromwell Place Surgery and The Old Exchange Surgery in ... [continue] About us
Accessing your GP-held records via the NHS app or NHS website
Accessing your GP-held records via the NHS app or NHS website As your GP practice, we have been asked to provide you with access to your full medical record going ... [continue] Accessing your GP-held records via the NHS app or NHS website
Disabled access
Grove Medical Practice is wheelchair friendly and we have a lift to provide access to consulting rooms on the first floor. Our Reception Desk includes a lowered section for wheelchair ... [continue] Disabled access
Education – GP Registrars and Medical Students
Grove Medical Practice is involved medical education and provides postgraduate training for GP registrars and training for medical students. These doctors are gaining experience in General Practice and are bound ... [continue] Education – GP Registrars and Medical Students
FIT Test Information – Bowel Cancer Screening
Who is eligible for bowel cancer screening in England? Currently people aged 54 to 74 years who are registered with a GP and live in England are eligible for the ... [continue] FIT Test Information – Bowel Cancer Screening
Frequently Asked Questions (FAQs)
Please find below Grove Medical Practice’s Frequently asked questions. For more questions, please visit the St Ives PCN website Frequently Asked Questions page. 1. How do I make a routine appointment ... [continue] Frequently Asked Questions (FAQs)
GP net earnings
GROVE MEDICAL PRACTICE – 2022/23 – PUBLICATION OF EARNINGS All GP practices are required to declare the mean earnings (eg average) for GPs working to deliver NHS services to patients ... [continue] GP net earnings
How to find your NHS number
Please click on this link if you need to find your NHS number: Find my NHS number
How to request a call back from our telephone system
How to request a call back from our telephone system We have picked up feedback that some of our patients have not received a call back from our telephone system. ... [continue] How to request a call back from our telephone system
Infection Control – Annual Statement
GROVE MEDICAL PRACTICE ANNUAL INFECTION PREVENTION AND CONTROL STATEMENT Our annual statement will be generated annually in December. It will summarise: Any infection transmission incidents and any action taken (These ... [continue] Infection Control – Annual Statement
Our Mission Statement
Our Mission Statement at Grove Medical Practice is:- Our aim is to provide excellent primary care in a welcoming environment. We strive to maximise our resources for the benefit of ... [continue] Our Mission Statement
Palliative Care Hub – now available via 111 Option 4
The Palliative Care Hub is now available via NHS 111 option 4 instead of option 3. This is a part of a national change to align services and support contact ... [continue] Palliative Care Hub – now available via 111 Option 4
Patient Newsletter
Please click on the links below to read our Patient Newsletters Grove Medical Practice – Patient Newsletter – October 2023 Grove Medical Practice – Patient Newsletter – June 2023
Practice Information Leaflet
Please click on the following link to access our latest Practice Information Leaflet:- GMP Practice Patient Information Leaflet – August 2024
Privacy and GDPR
Privacy Notice for Grove Medical Practice Please click the link below to read our full Privacy Notice. Grove Medical Practice Privacy Notice August 2024 Grove Medical Practice Privacy Notice v3.2 ... [continue] Privacy and GDPR
SMS messaging and Emails
We need your written consent to contact you via SMS messaging (Texts) or by email. If you are happy for us to contact you in either or both of these ... [continue] SMS messaging and Emails
Suicide Bereavement Support
Every type of grief can cause intense, complex feelings. But research shows that those of us bereaved by suicide may have especially complicated feelings. And we might experience extra ... [continue] Suicide Bereavement Support
Support for Patients waiting for Hospital Appointments
Patients are encouraged to use the new NHS My Planned Care platform that is available online and will provide direct access to the latest average wait time for appointments and ... [continue] Support for Patients waiting for Hospital Appointments
Updating your details
If you change name, address or telephone number, please let us know by completing the form below. For name changes we will also need to see proof of the change ... [continue] Updating your details
Violent or abusive behaviour
We will always strive to treat all patients and visitors to the practice with courtesy and respect as we consider it essential that everyone feels that this is a safe ... [continue] Violent or abusive behaviour
Vitamin D & Calcium Supplements
Vitamin D helps regulate the amount of calcium and phosphate in the body. These nutrients are needed to keep bones, teeth and muscles healthy. A lack of vitamin D can ... [continue] Vitamin D & Calcium Supplements
Access to medical records
The practice is registered and complies with the GDPR legislation 2018. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in ... [continue] Access to medical records
Carers
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers
How to register
To register with the practice please check you live within our practice boundary as displayed on the map below. You can now register with us online! click the link below. ... [continue] How to register
Named GP
All patients at Grove Medical Practice have a named, usual doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP
Patient confidentiality
We provide a confidential service to all our patients, including patients under the age of 16. While you can tell others about your visit to the surgery, we can’t ... [continue] Patient confidentiality
Date published: 8th October, 2014
Date last updated: 3rd November, 2023
