Please explore the following information below to help you get the most benefit from the services we offer.
About Anima – Our online portal
Anima is already used at over 170 GP practices and almost 489,000 patients in the UK. It is free and easy for patients to create an account. Click here to...
About us
The Grove Family – Three generations of Doctors who served the community of St Ives for 85 years. The merger of Cromwell Place Surgery and The Old Exchange Surgery in...
Accessing your GP-held records via the NHS app or NHS website
Accessing your GP-held records via the NHS app or NHS website As your GP practice, we have been asked to provide you with access to your full medical record going...
Autism and ADHD Referrals
We are happy to support requests for referrals for ADHD or Autism assessments. There is usually no need for a GP appointment to discuss this. Please use the information provided...
Disabled access
Grove Medical Practice is wheelchair friendly and we have a lift to provide access to consulting rooms on the first floor. Our Reception Desk includes a lowered section for wheelchair...
Education – GP Registrars and Medical Students
Grove Medical Practice is involved medical education and provides postgraduate training for GP registrars and training for medical students. These doctors are gaining experience in General Practice and are bound...
FIT Test Information - Bowel Cancer Screening
Who is eligible for bowel cancer screening in England? Currently people aged 54 to 74 years who are registered with a GP and live in England are eligible for the...
Frequently Asked Questions (FAQs)
Please find below Grove Medical Practice’s Frequently asked questions. For more questions, please visit the St Ives PCN website Frequently Asked Questions page. 1. How do I make a routine appointment...
GP net earnings
GROVE MEDICAL PRACTICE – 2023/24 – PUBLICATION OF EARNINGS All GP practices are required to declare the mean earnings (eg average) for GPs working to deliver NHS services to patients...
How to find your NHS number
Please click on this link if you need to find your NHS number: Find my NHS number
How to request a call back from our telephone system
How to request a call back from our telephone system We have picked up feedback that some of our patients have not received a call back from our telephone system....
Infection Control - Annual Statement
GROVE MEDICAL PRACTICE ANNUAL INFECTION PREVENTION AND CONTROL STATEMENT Our annual statement will be generated annually in December. It will summarise: Any infection transmission incidents and any action taken (These...
Information on Prescriptions after a Private Consultation
Information on Prescriptions after a Private Consultation
LGBTQ+ Information
We are proud to be taking part in the Pride in Practice Programme which enables us to review and enhance the services and support we provide to our LGBTQ+ patients. As...
Lung Cancer Screening Programme
Lung Cancer Screening Programme The Lung Cancer Screening (LCS) programme aims to find lung cancer early, sometimes before someone has symptoms. Approximately three quarters of people...
Our Mission Statement
Our Mission Statement at Grove Medical Practice is:- Our aim is to provide excellent primary care in a welcoming environment. We strive to maximise our resources for the benefit of...
Palliative Care Hub – now available via 111 Option 4
The Palliative Care Hub is now available via NHS 111 option 4 instead of option 3. This is a part of a national change to align services and support contact...
Patient Newsletter
Please click on the links below to read our Patient Newsletters Grove Medical Practice Newsletter – May 2025 Grove Medical Practice Newsletter – January 25 Grove Medical Practice – Patient...
Practice Information Leaflet
Please click on the following link to access our latest Practice Information Leaflet:- GMP Practice Patient Information Leaflet – August 2024
Privacy and GDPR
Privacy Notice for Grove Medical Practice Please click the link below to read our full Privacy Notice. Grove Medical Practice Privacy Notice August 2024 Grove Medical Practice Privacy Notice v3.3...
SMS messaging and Emails
We need your written consent to contact you via SMS messaging (Texts) or by email. If you are happy for us to contact you in either or both of these...
Suicide Bereavement Support
Every type of grief can cause intense, complex feelings. But research shows that those of us bereaved by suicide may have especially complicated feelings. And we might experience extra...
Support for Patients waiting for Hospital Appointments
Patients are encouraged to use the new NHS My Planned Care platform that is available online and will provide direct access to the latest average wait time for appointments and...
Updating your details
If you change name, address or telephone number, please let us know by completing the form below. For name changes we will also need to see proof of the change...
Violent or abusive behaviour
We will always strive to treat all patients and visitors to the practice with courtesy and respect as we consider it essential that everyone feels that this is a safe...
Vitamin D & Calcium Supplements
Vitamin D helps regulate the amount of calcium and phosphate in the body. These nutrients are needed to keep bones, teeth and muscles healthy. A lack of vitamin D can...
What to do when somebody dies at home
This leaflet provides practical information that you will need when someone dies at home What to do when someone dies at home
What to expect when you have been referred
We know that waiting for hospital appointments and treatments can be stressful, especially when waiting times are longer than usual. Here’s an explanation of what happens. Patient info –...
Access to medical records
The practice is registered and complies with the GDPR legislation 2018. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in...
Carers
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know...
Date published: 8th October, 2014
Date last updated: 3rd November, 2023