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Grove Medical Practice
Cromwell Place
St Ives
PE27 5JD
Telephone: 01480 462206

Patient Info

The following information is intended to help you get the most benefit from the services we offer.

How to find your NHS number

Please click on this link if you need to find your NHS number: Find my NHS number  

Maternity Self Referral Form

Patients who become pregnant can self-refer to the Maternity Team at Hinchingbrooke Hospital via the local hospital website.  Self Referral Form

Practice boundary

The practice catchment area covers St Ives, Needingworth, Holywell, Bluntisham, Earith, Hemingford Abbots, Hemingford Grey, Hilton, Fenstanton, Houghton and Wyton village and Wyton on the Hill.

Privacy and GDPR

Privacy Notice for Grove Medical Practice Please click the link below to read our full Privacy Notice. Grove Medical Practice Privacy Notice update June 2021 Please click on this link ... [continue] Privacy and GDPR

SMS messaging and Emails

We need your written consent to contact you via SMS messaging (Texts) or by email.  If you are happy for us to contact you in either or both of these ... [continue] SMS messaging and Emails

Support for Patients waiting for Hospital Appointments

Patients are encouraged to use the new NHS My Planned Care platform that is available online and will provide direct access to the latest average wait time for appointments and ... [continue] Support for Patients waiting for Hospital Appointments

The history of Grove Medical Practice

The Grove Family – Three generations of Doctors who served the community of St Ives for 85 years.   The merger of Cromwell Place Surgery and The Old Exchange Surgery ... [continue] The history of Grove Medical Practice

Updating your details

If you change name, address or telephone number, please let us know by completing the form on the link and emailing it to: or posting to us, you can ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We will always strive to treat all patients and visitors to the practice with courtesy and respect as we consider it essential that staff, patients and visitors feel this is a safe and secure environment. Violent or abusive behaviour will not ... [continue] Violent or abusive behaviour

Access to medical records

The practice is registered and complies with the GDPR legislation 2018. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in ... [continue] Access to medical records


Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, regardless to which site the complaint is about, please ... [continue] Complaints and compliments

How to register

To register with the practice please check you live within our practice boundary Please download and complete the following forms: Registration Form           New Patient Form    ... [continue] How to register

Named GP

All patients at Grove Medical Practice have a named, usual doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

“HERE TO LISTEN NOT TO TELL” We provide a confidential service to all our patients, including under 16s.  Whilst you can tell others about your visit to the surgery, we ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities