Grove Medical Practice

01480 462206

Patient Information

The following information is intended to help you get the most benefit from the services we offer.

How to get the best from our services

We have an automated telephone system with queue. You are able to choose from several options which will take you directly to the right person, eg appointments, prescription queries and ... [continue] How to get the best from our services

Patient Registration Form

To register as a patient at Grove Medical Practice please print off the forms attached below. Once you have completed the forms bring it to the surgery and hand in ... [continue] Patient Registration Form

Practice boundary

The practice catchment area covers St Ives, Needingworth, Holywell, Bluntisham, Earith, Hemingford Abbots, Hemingford Grey, Hilton, Fenstanton, Houghton and Wyton village and Wyton on the Hill.

Privacy and GDPR

Privacy Notice for Grove Medical Practice Please click the link below to read our full Privacy Notice. Grove Medical Practice Privacy Notice Please click on this link for the Privacy ... [continue] Privacy and GDPR

Sending Photos/Images to your GP

With the increased use of online and remote consultations, there may be some occasions where we ask you to send us an image of your area of concern.  To protect both ... [continue] Sending Photos/Images to your GP

Updating your details

If you change name, address or telephone number, please let us know by completing the form on the link and emailing it to: capccg.grove.medical@nhs.net or posting to us, you can ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We will always strive to treat all patients and visitors to the practice with courtesy and respect as we consider it essential that staff, patients and visitors feel this is a safe and secure environment. Violent or abusive behaviour will not ... [continue] Violent or abusive behaviour

Access to medical records

The practice is registered and complies with the GDPR legislation 2018. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, regardless to which site the complaint is about, please ... [continue] Complaints and compliments

How to register

To register with the practice please download and complete the following forms: Registration Form           New Patient Form              Data Consent Form Ethnic Form ... [continue] How to register

Named GP

All patients at Grove Medical Practice have a named, usual doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

“HERE TO LISTEN NOT TO TELL” We provide a confidential service to all our patients, including under 16s.  Whilst you can tell others about your visit to the surgery, we ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

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