Our Patient Participation Group have put together a guide of useful information and contacts which can be found here: Useful Info List
From Friday 20 March onwards, those who have COVID-19 or are advised to self-isolate for 7-14 days will be able to obtain an “isolation note” by visiting NHS 111 online and completing an online form, rather than visiting a doctor. For COVID-19 cases this replaces the usual need to provide a “fit note” after seven days of sickness absence. Isolation notes will also be accepted by Jobcentre Plus as evidence of your inability to attend.
The link to the online form is here: Isolation note for 7-14 days
If you are self isolating for longer than 14 days following government advice complete this form: Letter to employer 14 days +
UNTIL FURTHER NOTICE THE FRONT DOORS WILL BE OPEN BETWEEN 8AM – 12PM and 1PM – 6PM ONLY
IF YOU HAVE A FEVER, COUGH OR SHORTNESS OF BREATH PLEASE DO NOT VISIT THE SURGERY OR ANY PHARMACY OR HOSPITAL – PLEASE SELF-ISOLATE AND GO ONLINE TO NHS 111 FOR THE LATEST GUIDANCE.
PATIENTS WITH APPOINTMENTS WITH THE DOCTOR :
DO NOT ATTEND THE SURGERY – THE DOCTOR WILL TELEPHONE YOU ON THE DAY OF YOUR APPOINTMENT INSTEAD OF SEEING YOU FACE TO FACE.
If having spoken to you it is considered that you need to be examined and that it is safe to do so this will be arranged for the same day – if you are unavailable to come in that day the telephone assessment would need to be done again at another date to establish that it is safe at that time
FOR PATIENTS COLLECTING PRESCRIPTIONS OR OTHER INFORMATION PLEASE FOLLOW THE INSTRUCTIONS ON THE NOTICEBOARDS AT THE ENTRANCE AND AT RECEPTION.
PATIENTS WITH APPOINTMENTS WITH THE NURSING TEAM:
ALL SPIROMETRY and PEAK FLOW APPOINTMENTS ARE BEING CANCELLED.
APPOINTMENTS FOR RESPIRATORY REVIEWS – COPD and ASTHMA – will be done over the telephone rather than face to face – the nurse will call you on the day of your appointment
APPOINTMENTS FOR DIABETIC REVIEWS – will be done over the telephone rather than face to face – the nurse will call you on the day of the appointment.
Other appointments will be affected – WE WILL CONTACT PATIENTS EITHER BY SMS, EMAIL OR TELEPHONE IF THERE ARE CHANGES TO A BOOKED APPOINTMENT.
IF YOU ARE COLLECTING REPEAT PRESCRIPTIONS OR DROPPING OFF SAMPLES PLEASE FOLLOW THE SIGNAGE AS YOU ENTER THE BUILDING – contact with the reception team will be restricted – please follow any verbal instructions you are given and do not approach the reception desk unless advised to do so.
Thank you for your patience and understanding during this challenging time.
This information will be updated as the guidance changes so please check
Further information can be found online at:
You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help.