Welcome to our practice and we look forward to supporting you with your healthcare needs for many years to come.
As you know, these are very busy times in general practice at the moment and our teams are working hard to process all of your incoming information to bring your records up to date and authorise your repeat medication. This is taking a little longer than we had originally anticipated and we appreciate your patience and support during this time.
To help with this process, there are a few things that we need you to do:-
Following the recent merger of our practices, we will be consolidating our dispensaries onto the Cromwell Place site from Monday 7 September 2020. This will mean that all medication for dispensing patients based at Old Exchange will be processed and available for collection from our Cromwell Place site and that the Dispensing Team formerly based at Old Exchange will also move across.
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We are pleased to report that in spite of the COVID-19 pandemic work has been continuing on the extension and refurbishment of the premises over recent weeks. Progress has been slower than planned – partly because of the need for observance of social distancing but more significantly because building supplies, such as timber, plaster and plasterboard have been difficult to source with most builders merchants being closed. We are pleased to say that the steel framework for the upper storey, including the roof has now arrived and work is gathering momentum. Internally works have been progressing – the Disabled toilet and baby changing room is being refurbished, a significant amount of plastering has been done which has made the spaces look much lighter and rather less like a building site. There is still much to do – but progress is being made. As soon as we have a clear timeline with regards to a completion date we will share it with you.