IMPORTANT – COVID-19 VACCINATION CLINIC – UPDATE 5 March 2021
We now have next vaccine delivery confirmed and so will resume inviting patients in Group 6 (16-64 years of age with underlying health problems) .
If you are in Group 6 (16-64 years of age with underlying health problems) and have received a text message invitation but can’t book using the link, please call the booking line on 07591 298318.
If you are in Groups 1 to 4 (over 70 years of age or are shielding) and have not yet been vaccinated, please call the booking line on 07591 298318.
PLEASE DO NOT CALL THIS NUMBER IF YOU ARE NOT IN THE GROUPS ABOVE.
We are aware that Group 7 (patients with no underlying conditions aged between 60-64 years) have been called by the national recall service to mass vaccination centres and some of these locations are not local. We are not able to offer vaccinations at our location for patients in Group 7. Please do not call us as we cannot offer Group 7 patients an appointment and the additional telephone calls are affecting access for other patients.
Please be patient and do not call your surgery with requests for a COVID vaccination appointment. Please review this page on a regular basis as we will post updates here as soon as we have further information.
Building our New Reception and Dispensary
We are pleased to announce that work will start today (2 March 2021) on building our new Reception and Dispensary. This means that the main entrance will be closed for the next few weeks and access will be via the rear of the building. Signage is in place to help direct you and we have set up a temporary Reception Desk at the end of the entrance corridor.
Please use this entrance if you are arriving for an appointment, collecting your prescription or delivering anything to the practice.
Please accept our apologies for any inconvenience caused and we look forward to sharing our new entrance with you as soon as it is finished.
As you know, the Old Exchange Surgery and Cromwell Place Surgery merged on 1 April 2020 to become Grove Medical Practice and our plan was for us to move into the newly extended Cromwell Place site on completion of the current building works.
The Old Exchange Surgery site is currently being used as Covid-19 vaccination hub for patients across our Primary Care Network. Although we are proud to be hosting and managing the local vaccination programme, it has meant that we have had to move our normal GP services out of The Old Exchange building and across to the Cromwell Place site sooner than expected.
All of our normal GP services are now based at the Cromwell Place site and all incoming telephone calls are also now picked up at Cromwell Place. If you are dropping off a prescription request, sample or form, please could you also now take it to our Cromwell Place site.
I am sorry that we were not able to give you advance notice of this and would like to thank you for bearing with us during this time of change and challenge!
Dr Judith Somers Heslam & Dr Rachel Leonard
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